Games Customers Play
Time & Location
About the Event
In the buyers market, the customer is like a king. Salesmen have been taught to treat him like God. However, quite often one will see s/he behaves otherwise. S/He behaves like a demon and treats the sales person like dirt.
The endless wait game, travel plan...the buyer has many a trick up her/his sleeve. What does a sales professional do?
Trainer - Sales & Behaviour,
Author - Contextual Selling
Rajan has been the principal consultant at Paradigm Trainers for over 23 years. Earlier stints at L&T and Toshbros. He is the author of the book "Contextual Selling"