Fri, 23 Mar | Global Incubation Services

Cracking the customer success puzzle

In this session on customer success we will: a) Understand what it means to have a customer success team b) Understand the lifecycle of a customer and the various touchpoints in customer success c) Discuss a vital aspect of customer success, customer onboarding
Registration is Closed
Cracking the customer success puzzle

Time & Location

23-Mar-2018, 7:00 pm
Global Incubation Services, CA Site No 1, HAL 3rd Stage, Behind Hotel Leela Palace, Kodihally, HAL 2nd Stage, Kodihalli, Bengaluru, Karnataka 560017, India

About the Event

Customer success is an essential part of any SaaS based company. With the average CAC of a new customer being recovered only over a 14 month period, it is vital to tap into the biggest asset any SaaS company already has - their existing customers

In this session on customer success we will:

a) Understand what it means to have a customer success team

b) Understand the lifecycle of a customer and the various touchpoints in customer success

c) Discuss a vital aspect of customer success, customer onboarding

Attendee pass: http://bit.ly/2oD3FXJ

SaleS Expert

Rajiv Sharma

Sales head @ Hiver

Founder of insideselling.org

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